Coaching Beyond Advice: Helping Leaders Find Their Own Answers

Kristin Wagonblott • August 7, 2026

In this episode of the Executive Alliance Podcast, Rebecca Snyder talks with executive coach and human resources leader Julie East about what effective coaching looks like, why feedback matters, and how leaders can build cultures where people grow. Their conversation explores the distinction between offering advice and helping someone discover a solution, along with practical ways to develop self-awareness and strengthen leadership relationships. 



Listen to the episode: Listen on Spotify 


From mentoring to coaching 

Julie traces her appreciation for mentorship to a relationship that changed direction over time. At Gap Inc., she mentored an HR colleague who later advanced to a senior role and became Julie’s boss—and, in turn, her mentor. At a moment when Julie was questioning her own career direction, that colleague challenged her thinking and helped restore her confidence. The experience shaped a principle Julie still brings to leadership: accept people where they are, but care enough not to leave them stuck there. 


Her subsequent training as a certified executive coach challenged her assumptions about her own leadership style. She realized that what she had considered coaching was often simply giving people instructions in a friendly way. True coaching, she explains, depends on open-ended questions that help others develop and own their solutions. 


Ask questions that create ownership 

Instead of immediately supplying an answer, Julie encourages leaders to ask what someone has already considered, what other possibilities exist, and what might help them move forward. Once a person identifies an approach, the conversation can shift toward action: What steps are needed? What is a realistic timeline? Who can help? This process gives people room to think creatively while building their ability to solve future problems independently. 


Coaching is not appropriate in every situation. Julie is clear that when there is only one correct answer, or when someone explicitly needs direct guidance, a leader should provide it. The skill is recognizing when questions will develop someone’s judgment and when straightforward direction will serve them better. 


Feedback is information, not a verdict 

Julie describes feedback as a mirror that helps leaders compare their intentions with their impact. She particularly values verbal 360-degree feedback, gathering confidential perspectives from supervisors, peers, direct reports and other stakeholders. Rather than labeling a person, the goal is to identify behaviors that help or hinder the outcomes they want. 


A simpler tool is “start, stop, continue”: ask what to begin doing, what to stop doing and what is already working. Julie argues that strong leaders keep asking for feedback, even when the answers are uncomfortable. That willingness to learn helps turn humility into a leadership practice rather than a slogan. 


Self-awareness changes the room 

For Julie, emotional intelligence begins with noticing what is happening internally. Stress can show up as a change in breathing, tension, restlessness or other physical reactions. Paying attention to those signals—and briefly recording them—can help a leader recognize patterns before reacting automatically. 


She also emphasizes self-regulation, particularly when a team is under pressure. Leaders set a tone that others watch closely. Staying present, listening without immediately judging and communicating with empathy can create the conditions for people to contribute their best thinking. Julie connects that responsibility to organizational culture: how leaders respond in difficult moments matters as much as what they say. 


Develop people, not dependence 

Julie brings the same philosophy to her fractional HR work. Her goal is not to make an organization dependent on her expertise but to help its leaders build the culture and people practices they need. She urges HR professionals to explain risks and options rather than simply say no, while encouraging business leaders to draw on multiple perspectives. 


The conversation also touches on employee engagement and the importance of respecting life outside work. Julie cautions that encouraging extra effort must not become an invitation to burnout. Thoughtful leadership means developing people, communicating clearly and creating conditions in which employees can contribute sustainably. 


For women navigating leadership transitions, Julie’s central message is practical: growth comes not from having every answer but from staying curious, welcoming feedback and making room for others to find their own way forward. 


About Julie East 

Julie East is a certified executive coach and experienced human resources leader whose career includes employee relations and leadership work at Gap Inc. She also serves organizations as a fractional HR executive, helping leadership teams develop people strategies and workplace cultures. Drawing on her experience as a mentor, executive and coach, she helps leaders strengthen self-awareness, use feedback constructively and develop others through more effective conversations. 


This blog post was written with the assistance of AI. 


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By Kristin Wagonblott • November 5, 2026
Women are essential to Maryland’s economic future, but persistent barriers continue to limit their participation, advancement, and financial security. In this episode of the Executive Alliance Podcast, host Rebecca Snyder speaks with Maryland Comptroller Brooke Lierman and Dani DiPietro of the Comptroller’s Office about a new report examining women’s experiences in Maryland’s economy. Their conversation explores the realities behind the data, the challenges facing women entrepreneurs, and opportunities for policymakers and business leaders to create meaningful change. Listen to the Executive Alliance Podcast on Spotify: https://open.spotify.com/show/033CPjpWSpbNiaBIlljxh1?si=56fdebfb23444ca2 Understanding the Economic Cost of Inequality Women make up more than 51% of Maryland’s population. As Comptroller Brooke Lierman explains, the state cannot reach its full economic potential if women are unable to reach theirs. That understanding prompted the Comptroller’s Office to examine how women participate in Maryland’s economy and what continues to hold them back. The report builds on earlier research into childcare, housing, immigration, and other factors shaping the state’s economic health. Rather than relying exclusively on statistics, the research team spoke with nearly 200 women through seven roundtable discussions across Maryland. For DiPietro, combining quantitative research with lived experience is essential: data identifies disparities, while conversations help explain why they persist. The Participation Gap Is More Complicated Than It Appears One central finding is an eight-percentage-point gap between men’s and women’s labor force participation in Maryland. That gap becomes much larger among certain groups: 32 percentage points among people with limited English proficiency, 23 among those without a high school diploma, and 21 among married adults with young children. These differences suggest targeted responses rather than a single statewide solution. DiPietro highlighted English-language education, recognition of credentials earned abroad, career and technical education, flexible workplace policies, and paid family and medical leave. The goal is not to push every woman into the workforce; it is to remove barriers for women who want to work but cannot find opportunities that fit their circumstances. When Entrepreneurship Becomes a Necessity One of the conversation’s most revealing themes concerns women-owned businesses. Women have been starting businesses at a faster rate than men since the pandemic. On the surface, that sounds encouraging. But DiPietro cautions that the motivations deserve closer examination. Some women pursue entrepreneurship because traditional workplaces have failed to provide advancement, flexibility, or stability. Others have experienced layoffs or discrimination. A roundtable participant described starting a business out of necessity because the workforce was not built for someone in her circumstances to get ahead. Entrepreneurship can offer autonomy, but it also introduces risks. Women may sacrifice employer-sponsored health insurance, retirement benefits, and predictable income. Meanwhile, access to capital remains a substantial obstacle. DiPietro discussed evidence of lower loan approval rates and greater difficulty attracting investors, even among women with strong credit and repayment records. These challenges influence the types of businesses women establish. Without adequate capital, women may be less able to enter capital-intensive industries with opportunities to scale. DiPietro noted that women are more likely to operate businesses without employees. Starting a business because an opportunity is compelling is different from starting one because other opportunities have disappeared. Progress Requires Shared Responsibility Despite the difficult findings, Lierman and DiPietro emphasized Maryland’s strengths. The state ranks among the top ten for women’s labor force participation and has one of the smaller gender wage gaps nationally. Yet those achievements do not eliminate the need for progress. Lierman stressed that no single law can address every barrier. Government policy, public investment, corporate leadership, and individual action all have roles to play. She pointed to corporate board diversity reporting as an example of how transparency can encourage accountability, even when legislation does not directly determine who serves on boards. For Executive Alliance, the conversation reinforces the importance of examining not only how women develop as leaders, but whether the systems surrounding them allow their leadership to flourish. Maryland has talented, educated, entrepreneurial women ready to contribute. The challenge is ensuring that economic structures support their ambitions rather than constrain their choices. The report provides a foundation; what happens next depends on leaders using its findings to turn understanding into action. About the Guests Brooke Lierman is Maryland’s Comptroller and the first woman elected to the position. She previously served in the Maryland General Assembly. In the podcast, she discusses the Comptroller’s Office’s efforts to use economic research to inform public policy and advance a more equitable, resilient, and prosperous Maryland. She also brings a personal perspective as a working mother and caregiver navigating many of the challenges discussed in the report. Dani DiPietro helps lead policy research in the Maryland Comptroller’s Office, developing comprehensive reports about the state’s economic challenges and opportunities. Her work combines quantitative analysis with conversations involving Maryland residents and stakeholders. In the podcast, she describes research on housing, childcare, immigration, and women’s economic participation, emphasizing the value of connecting statewide data with lived experience to help policymakers understand barriers and identify possible solutions. This blog post was written with the assistance of AI.
By Kristin Wagonblott • October 30, 2026
Getting a seat at the leadership table is an achievement. Knowing how to use that seat—and making sure others are heard—is another kind of responsibility. In this episode of the Executive Alliance Podcast, host Rebecca Snyder speaks with Tamla Olivier, president and CEO of Baltimore Gas and Electric (BGE), about self-advocacy, the pressure to prove oneself, and the choices leaders make to create more inclusive organizations. Her experiences offer a candid look at what it takes not simply to advance, but to influence the room once there. Listen to the Executive Alliance Podcast on Spotify: https://open.spotify.com/show/033CPjpWSpbNiaBIlljxh1?si=56fdebfb23444ca2 Hard Work Is Necessary—but Not Sufficient Early in her career at T. Rowe Price, Olivier expected that strong performance would speak for itself. When a leadership position opened, she waited to be approached. Instead, the opportunity was offered first to a peer. Although Olivier ultimately received the role after that person declined it, the experience changed her understanding of career development. She had been taught to work hard, build relationships, and deliver results. Those habits mattered, but they did not communicate her aspirations. Olivier now emphasizes telling decision-makers what role one wants, explaining why one is ready, and asking what additional experience would strengthen a future candidacy. Self-advocacy, in her telling, is not a substitute for performance; it is how capable people help others see where they want to go. Finding a Leadership Style That Fits Olivier spent more than 25 years in human resources before moving into broader business leadership. She describes HR as both strategic and deeply human: employees bring different experiences, pressures, and strengths to work, and leaders cannot expect everyone to respond to the same approach. That perspective also shaped her own development. Earlier in her career, she often modeled herself on the predominantly male leaders around her. Over time, she learned to bring her own approach while remaining open to feedback. One colleague pointed out that her facial expressions could discourage participation during meetings. Rather than abandon her directness, she asked a peer to help her recognize the behavior and practiced listening and asking more questions. Importantly, Olivier distinguishes useful feedback from unequal expectations. She also recalls being told to calm down for expressing views with a passion that was accepted from male colleagues. Effective leadership, she suggests, requires both personal reflection and a willingness to recognize double standards. The Burden of Having to Prove You Belong Olivier speaks frankly about the added pressure she experiences as a Black woman in executive leadership. Even after earning the CEO role, she feels responsible for demonstrating every day to employees, customers, regulators, and other stakeholders that she deserves the position. She recalls a colleague suggesting that an earlier move from HR into business operations was viewed by some as a diversity rotation. Her response was to ask what he had said when others made that claim. The silence was revealing. The experience reinforced a difficult lesson: even people regarded as allies may fail to challenge assumptions about who has earned an opportunity. Making the Table Work for Everyone For Olivier, inclusion is more than an invitation to attend. She remembers meetings where junior men confidently occupied seats at the main table while accomplished women sat along the edges. She encouraged one talented colleague to move into the discussion, then challenged her assumption that she needed permission to belong there. Olivier also pays attention to whose contributions are overlooked. When someone struggles to enter a conversation, she invites that person to speak; when a useful idea is dismissed, she names its value. One employee later told her it was the first time in 17 years that anyone had affirmed her contribution in a meeting. The moment underscored how much influence leaders exercise through seemingly small choices. Her experience on corporate boards reinforces the same theme. Olivier describes evaluating whether Century Aluminum was genuinely interested in evolving its leadership and governance, rather than judging the opportunity solely by its existing composition. She values boards whose members contribute different perspectives and actively support the organization. The message is both individual and institutional: women need to articulate their ambitions and claim their place, while leaders must examine who is heard, sponsored, and considered for opportunity. A seat matters most when it comes with a voice—and when its occupant helps open the conversation to others. About the Guest Tamla Olivier is president and chief executive officer of Baltimore Gas and Electric, a role she assumed in 2025. Her career includes more than 25 years in human resources and senior leadership positions at BGE, Constellation, BGE Home, and Pepco. She also serves on corporate boards, including Century Aluminum. Her leadership experience spans talent development, business operations, organizational strategy, and governance. This blog post was written with the assistance of AI.
By Kristin Wagonblott • October 30, 2026
Achievement can open doors for women leaders. But when the drive to excel becomes an expectation to do everything, the very strength that advances a career can begin to undermine well-being. In this episode of the Executive Alliance Podcast, host Rebecca Snyder speaks with Linda Roszak Burton, a former Executive Alliance president, executive coach and board-certified health and well-being coach, about why leadership development must consider the whole person, not only professional performance. Listen to the Executive Alliance Podcast on Spotify: https://open.spotify.com/show/033CPjpWSpbNiaBIlljxh1?si=56fdebfb23444ca2 A blind spot in leadership development Burton began rethinking her coaching after the pandemic, when executive clients described the strain of supporting struggling teams while navigating their own difficulties. 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Meaningful appreciation identifies a specific action, explains why it mattered and recognizes the effort or sacrifice behind it. It also considers how each person prefers to be acknowledged. This attention can strengthen relationships and help teams recognize what worked, even during a difficult quarter, without pretending the difficulties did not exist. Leadership is not a solo endeavor Burton closes with a challenge especially relevant to Executive Alliance: women need sponsors who recognize their abilities and advocate for them when they are not in the room. They also need to sponsor one another, intentionally naming strengths and opening doors. As she puts it, the pressure is too great to carry alone. The broader lesson is not to abandon ambition. It is to make achievement sustainable through self-knowledge, realistic habits, supportive relationships and workplaces that value the whole leader. The question is not only what women can accomplish, but what will help them continue to thrive while accomplishing it. About Linda Roszak Burton Linda Roszak Burton is a former president and longtime member of Executive Alliance, an executive coach and a board-certified health and well-being coach. Her work draws on positive psychology, strengths, gratitude, resilience and stress management. She has written a gratitude journal and workbook, and she incorporates research and practical well-being strategies into her coaching of leaders and organizations. This blog post was written with the assistance of AI.
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